We recognize that every client situation is based on unique questions and contexts. Nonetheless, to help those seeking our assistance, we provide categories for the types of services we provide.

Company Revitalization

Strategic and Operational Audits
Usually, leaders know when something is ‘not quite right’ in their organizations or in the environments in which they operate. Usually, they also have a sense about what may be causing the problems and what might be possible solutions. When clients want an objective outside ‘second opinion’, they call us. With our collective expertise in delivery system strategy and overall system functioning, we are able to provide a quick assessment of the situation that helps a leader know where to focus efforts first.

Original Strategy Development
Using our Collaborative Consulting Model™, we work with a client’s leadership team to reassess strategic and operating assumptions against new realities. We examine internal operations, competitor activity, and the company’s current market position. We discard assumptions that are no longer valid and keep those that ring true. We challenge ourselves to think creatively about services, how to deliver them, and even new ways of doing things that previously were not possible. We take a fresh look at potential strategic partnerships and alliances that will strengthen the organization’s near-term and long-term viability. We arrive at a revitalized strategy relevant to 21st Century realities.

Workforce Realignment
One symptom of a company who has lost its focus is a dispirited and disempowered workforce. To implement streamlined workflows or undertake a new strategic direction, an organization’s people must be strongly aligned with the company’s evolution. Efficient use of resources requires collaboration and cooperation across teams. Strategic partnerships work when those involved are committed to their implementation. We introduce robust engagement and involvement strategies to create strong organizational alignment at all levels of the company.

Leadership Development
Throughout the globe, today’s organizations must adapt to many conditions that have never existed before. For that reason, it is no longer enough to concentrate the skills, responsibilities, and power of leadership in a few individuals who reside at the top. Companies who will successfully navigate the turbulent currents of the 21st Century are those who have identified and developed leadership capacity throughout the organization. Click here to learn more about our Effective 21st Century Leadership™ Programs and Resources.

Healthcare System Development

Formal Healthcare Delivery System Design
Several recently released research studies validate our premise that cost-effective, quality healthcare is best delivered through organized delivery systems that often include multi-specialty medical groups. To a select group of clients, we offer our skills as system designers and system planners, especially in environments where delivery system development is in early stages of formation.

Implementation Assistance
Creating a healthcare delivery system, or integrating one from various providers that already exists, is no small task. From the beginning of every planning assignment, we incorporate what we know about implementation into the process. If the assignment involves massive change, we create entire change teams to support effective implementation.

Internal Systems Development
A healthcare delivery system is much more than a collection of disparate parts. Appropriate management systems and processes that support coordination and alignment are essential underpinnings. We work with our clients to build practical, yet robust infrastructures. Management Training and Organizational Development. Learning to work and behave like a system does not happen by accident. We offer an array of tailored management training and organizational development programs that help transform a disparate group of employees into high performing teams.

Strategic Partnerships and Alliances
We know that strategic partnerships and alliances are an essential ingredient to healthcare delivery that optimizes efficient use of resources. We use our expertise in joint planning engagements involving different providers of healthcare to the same population. We apply our tools of effective implementation and change management to ensure these relationships succeed, long-term.

For more information on any of these services or to discuss your company's own individual needs, please contact us.